Find answers to the most common questions.
We are launching in Giza Governorate. We plan to expand to other areas in Egypt very soon! Stay tuned to our social media for updates.
Delivery fees depend on the distance between the store and your location. You will see the exact delivery fee in the app before you confirm your order. We also have special offers for free delivery frequently!
For food orders, delivery typically takes 30 to 45 minutes. For groceries and pharmacy items, it might take slightly longer depending on the store preparation time. You can track your order in real-time on the app.
We are always looking for new partners! You can apply directly through our website. Visit the Careers page or apply via the Partner form on the homepage.
We would love to have you on board! Please fill out the "Become a Partner" form on our Homepage, and our team will contact you within 2 business days.
If you have an issue with an order (missing items, wrong order, or late delivery), please contact our support team immediately via the app or call our hotline. You can also email us at support@getzew.com.